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Frequently Asked Questions (FAQs)

Please feel free to contact us for any further information at any time.

Welcome to our Frequently Asked Questions page! Here you’ll find information about shopping for window treatments, along with instructions about how to use our site. If you have questions about our order policies such as Shipping, Warranty, Privacy, please visit our Order Policies page.

How Do I Contact You?
You can contact us by phone at +91-9871436494,+91-9538272147 via Live Chat or for call Back leave a mail at sales@elegantdecor.net.in, who can give you personalized recommendations based on your window.

Do you ship catalogues or brochures?
We do not currently ship catalogues or brochures. We work hard to ensure that all the information for our products is available on our site, including measuring instructions, installation instructions, color charts and care/warranty information.

Are the colors for your products accurate?
Although we do our best to make sure that the colors printed on our site are accurate, actual colors may vary due to subtle color differences and textures that may not be fully appreciated on some monitors and/or display cards. The best way to ensure you’ll be happy with your color is to request a personal display of catalogue at your premises – it’s free! Once you receive your sample, keep in mind that all samples may still have minimal color variations as stated by the manufacturers. We’d also like to suggest that you order all of your blinds of a given color at one time, since there can be slight variations between dye lots.

Does your site show what fabric products will look like with light coming through?
“Back lighting” happens when light filters in through translucent fabrics from behind. Our swatches don’t show you the effect of back lighting, which can soften colors and highlight fabric textures. If you’d like to see how back lighting affects the color or texture of a particular material, you should request a sample from us. How do I measure my windows ?
Inside mount

WIDTH

Measure the inside width of the Window Recess. We would always recommend measuring the top, middle and bottom in case the recess is out of square and then using the narrowest Measurement.

DROP

Measure the inside drop of the Recess. We would always recommend measuring the far left hand side, the centre and the far right hand side and then using the shortest measurement. When Recess sizes are given Johnson Blinds will take all the nessasary adjustments to ensure you Receive a Perfect Fitting.
measure for roller window-inside measure for roller window outside measure for roller window-inside

Outside mount

WIDTH

When measuring the width decide how much you would like the blind to overlap the window recess. We would recommend a minimum of 10 cm each side although this is largely down to personal preference. Please take care to account for any obstacles that may interrupt the usage of the blind.

DROP

When measuring the drop decide how much you would like the blind to overlap the window recess. We would recommend a minimum of 10 cm above to allow for convenient fixing of the mounting brackets. The bottom overlap is very much personal preference.

Note: always first mention the width & then Drop .Preferable measurement in feet or inches.
What is the difference between inside mount and outside mount?
An inside mount is when the blind, shade, or shutter fits inside of the window opening. Mounting as an inside mount generally has a cleaner, neater look. An outside mount is when the blind or shade is mounted above and around the window frame, and can be used if there isn’t enough depth to mount the product inside the opening. Sliding glass doors and wood cased shallow windows are popular outside mount choices.

How do I know which blind will suit my requirement?
Yes , this is very important question as to which blind will best suit your requirement. It depends upon the room location ,number of windows, size of windows ,does the room is facing sun and how much light control and privacy is required. All these questions will be properly answered, and you will be guided as to which fabric, which design and which control mechanism and most importantly the budget will best suits to the requirement. We will advice you best suited product as per your requirement.

Does Your products available all over India?
Yes, We deliver our products wide across the India.
Installation Installation free of cost.(T&C apply)

Warranty :
One year against any manufacturing defects.